Support Team


Premium Support Included

Our number one goal is to help business owners succeed. One of the ways we help you succeed is by providing top of the line support to you absolutely free. Whether it’s setting up a receipt printer, helping you with configuring a discount, or working with you to determine which report you need, we’re always here to help.

  • 1-on-1 Training

  • When you get started with Cashier Live, our team of experienced Account Managers will provide you with a demonstration of how our software can best be utilized in your store. From there, our support team can offer 1-on-1 training to supplement our great videos.
  • Training Video Library

  • We know learning new software can be tough, so we've created over 30 bite-sized training videos to help you get started. A lot of software comes with boring hour-long training videos which, lets face it, you won't remember. Our fun, short videos give you specific information about each feature.
  • See all Training Videos
  • Troubleshooting

  • Have a question or issue and need a quick answer? You may want to give our email support option a try. When you email, someone on our support staff is immediately notified. They'll respond to your request as quickly as possible to give you a hand.